Refund / Cancelation Policy

Cancelations:

  • If a purchased shoot is canceled within 48 hours from purchase a cancelation fee will not be charged and a full refund will be issued. 
  • If a purchased shoot is canceled after 48 hours from purchase a refund will be issued and a cancelation fee of 15% of the total fee will be deducted from the refund to cover the costs incurred by the videographer for provision of services to the client. 

To cancel a shoot please contact your videographer or contact michael@visualrose.co

 

Refunds:

  • Refunds of services may only be issued before the shoot takes place if the shoot has already taken place we can not offer a full refund.